Delete your account and data
Wonke gives you two ways to delete your account and the data associated with it — in the app, or by request if you no longer have it installed.
1 Delete in-app (fastest)
If you still have Wonke installed and can sign in, this deletes your account immediately:
- Open Wonke and go to Profile
- Under Privacy & Security, tap Delete Account
- Confirm your password and tap Delete
Your password is required to confirm the request, so no one else can delete your account from a device you're still signed into elsewhere.
2 Request deletion by email
If you've already uninstalled the app, or can't sign in, email us from the address on the account and we'll delete it for you within 30 days:
privacy@wonke.appWhat gets deleted
| Data | What happens |
|---|---|
| Account & profile (email, password) | Deleted permanently |
| Loyalty cards | Deleted permanently |
| Receipts | Deleted permanently |
| Active sign-in sessions | Revoked immediately |
| Bug/feedback reports you submitted | Kept for support purposes, no longer linked to you |
How long it takes
In-app deletion is immediate. Email requests are honored within 30 days of verifying the request came from the account holder.